Terms & Conditions
Do You Ship Internationally?
Of course we do. Make sure to select “International Shipping” on our Checkout page. International shipping has a flat rate of 50NIS (about 13$). If you’re planning on purchasing multiple items, it’s always best to contact us before placing your order. In some cases, shipping costs will not be charged.
How Long Will It Take To Get My Package?
Processing time is 1-14 business days (depends on available stock). Shipping takes about 2-5 business days in Israel or about 1-2 weeks for international buyers.
What Payment Methods Are Accepted?
On our website we can only accept credit cards (Visa, MasterCard, American Express) via Paypal. And don’t worry, You don’t have to have a Paypal account 🙂
Is Buying On-Line Safe?
Using Paypal is a highly secured way of paying online. For more information about secure payments via Paypal click here
How Do I Track My Order?
After we’ll procces and ship your order, we will send a tracking number to the Email address you’ve provided. Please let us know about any delay or problem.
Returns, Refunds and Exchanges Policies
International customers are responsible for any custom fees, country specific handling fees and any other country specific fees. “KL Fashion Art” will not be responsible for lost / delayed packages once they have been shipped, but, we will do everything we can to help track down the package. Please verify that your shipping address is correct. “KL Fashion Art” will not be held responsible for items shipped to the wrong address. If you have an issue please bring it to our attention so we’ll be able to try and fix whatever needs to be fixed. In general, returns in Israel are accepted within 14 days of purchase. Unfortunately, we can not accept returns from clients outside of Israel at this point. In any case, Sale / End of season sale / Final sale items are not returnable. Please remember that all our products are handmade and no two items are 100% identical. Please allow for slight variances between the product you receive and the posted photo.